Privacy Policy

Last Updated: June 1, 2024

1. Introduction

THE COLOUR GREY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us such as name, address, email address, telephone number, and payment information. Personal information may be collected when you:

  • Register an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service
  • Participate in surveys or promotions

Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Personalize your shopping experience
  • Improve our website and services
  • Detect and prevent fraud
  • Send marketing communications (with your consent)
  • Comply with legal obligations

4. Sharing Your Information

We may share your personal information with third parties for the following purposes:

  • Service providers who help us operate our business (payment processors, shipping companies)
  • Professional advisors, such as lawyers, accountants, and insurers
  • Government authorities or law enforcement officials if required by law
  • Business successors in the event of a merger, acquisition, or sale of assets

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

6. Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.